About Us

If you’re here, it’s probably because you’re a big fan of Brother products or you’ve just discovered them and would love to know more. Or it’s because you’re thinking about joining our team of great people. Well, everything you ever wanted to know about Brother Canada and more is right here. Enjoy the read.

As with a lot of successful companies, we started out small. In fact, back in 1960, our first Canadian office was located in a one-room office sharing storage space with the Eastern Venetian Blind Company. Many years later, in 1990, our current location was built on the premises of an old drive-in theatre. We’ve come a long way, as they say; and even though we’ve gotten bigger over the years, like a whole lot bigger, we’ll always remember our humble beginnings.

Like Brother Global, which started out in Japan as the Yasui Sewing Machine Company 52 years earlier and diversified into typewriters and office equipment, we’ve always prided ourselves on being a quality-driven company. And because we were founded by two brothers, it goes without saying that we’re also a family-oriented company, one that believes in making customers feel right at home.

Thirty years after our arrival in Canada, we had a brand new building on a 200,000-square-foot lot. That’s about three football fields, and a heck of a long way from our days sharing storage space with our friends from Eastern Venetian. In fact, we were slowly becoming what they call a household name. We did it by taking all of our know-how and experience at making the world’s best sewing machines, and translating it into office equipment. Typewriters, cash registers, adding machines, calculators, word processors – you name it, Brother made it. And we made it really well. Of course, we didn’t stop there. Always thinking about what consumers may need next, we expanded our office repertoire into electronic labellers, laser printers, fax machines, scanners and multi-function centres.

As our little company grew into a big company, we expanded our operations across the country: a distribution centre in Vancouver in the early 80s; a Toronto office in 2014; a Greater Toronto distribution facility in 2017; and sales teams across the country. All this to keep giving our customers nothing but the best customer experience possible.

Today, Brother is one of Canada’s most trusted names because we’ve always understood that the best products and the best service always go hand in hand. From sales to product marketing, distribution and service, we consistently deliver on our "at your side" promise, day in and day out, because for us, it’s more than a promise; it’s in every single thing that we do.

We're proud to be part of the bigger picture that is Brother Global and we're thrilled to deliver the Brother experience to Canadians.